FAQs
What services/products can be obtained in through this site?
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Lis Gonçalves offers a range of artworks which could go from original paintings, to fine art prints, and also commisioned artwork designed to meet your needs.
Everything is created and prepared by her, from the creation of the original painting to printing, packaging and sending orders.
How long will it take receive my order?
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Which payment options are available on this site?
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Orders including prints and finished original artworks are shipped within 2 business days. Comissioned artwork might take between 1 week and 30 days time to be concluded.
Prints are mostly sent through national postal service or, in some cases, other courrier companies like Fedex or TNT.
Original paintings are sent through DHL Express.
Time for the order to arrive depends highly on the shipping company, and country destination. A tracking code is always provided with your order.
Reach out through our contact form or schedule a call— Lis will be happy to answer any questions along the way.
You can purchase your items on this site using many different payment options:
- Credit Card (Visa, Mastercard, American Express, Discover, JCB, Diners Club, China UnionPay (CUP), plus local options like Cartes Bancaires (France) and eftpos (Australia).
- Apple Pay, Google Pay
- Paypal and Venmo
- Mbway
- Klarna
What makes Lis Gonçalves prints different?
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Lis prints her artwork herself and only uses fine art paper.
Fine art paper has a special touch and texture to it. It’s a high quality paper that ensures your print should last for many years without altering colour or degrading throught the years.
High quality fine art paper can last 100 years or more.
Tips for a longlasting art print are the following:
- Frame the print in a matted frame. (Not compulsory, but it keeps your print in a better condition over the years)
- Place the frame in any part of your home, even natural light filled spaces, but not under direct sunlight.
- Avoid putting the print in humid areas of your home, or letting it get in touch with water.
- Avoid heat sources nearby.
How can I contact you?
You can reach Lis anytime via the contact page or email. She aims to respond quickly—usually within one business day.